Terms of Service

SafeCircle Shield — Terms of Use & Data Transparency Policy

Welcome to SafeCircle Shield.

These Terms of Use ("Terms") govern your access to and use of the SafeCircle Shield mobile application, website, and related services ("Service," "Platform," "App," "we," "our," or "us"). By using SafeCircle Shield, you agree to these Terms.

If you do not agree with these Terms, please do not use the Service.

1. About SafeCircle Shield

SafeCircle Shield is a digital safety and scam detection platform designed to help users identify potentially fraudulent, suspicious, deceptive, or malicious communications.

The platform is intended to support individuals, families, seniors, and less technical users by helping them:

Analyze suspicious text messages
Analyze suspicious emails
Analyze links and URLs
Analyze screenshots of possible scams
Identify phishing attempts
Detect impersonation scams
Identify suspicious financial requests
Recognize social engineering tactics

The Service uses a combination of automated detection systems, machine learning technologies, AI-assisted analysis, behavioral indicators, rule-based risk analysis, scam intelligence patterns, and user-submitted reports.

SafeCircle Shield is designed to provide guidance, warnings, and educational insights. It does not guarantee that every threat, scam, or fraudulent communication will always be detected.

2. Eligibility To Use The Service

You must be at least 18 years old, or the age of majority in your jurisdiction, to create and manage an account.

If you are using the Service on behalf of another person, organization, or family member, you confirm that:

  • You have authority to do so
  • You have obtained any required permissions or consent
  • Your use complies with applicable laws

3. Free Usage & Subscription Access

SafeCircle Shield may provide users with a limited number of free scans or free usage sessions.

After the free usage limit has been reached, certain features or continued access may require a paid subscription or premium plan.

Subscription availability, pricing, feature limits, and billing methods may vary depending on platform, device type, region, app store policies, and promotional offers.

We reserve the right to modify pricing, modify usage limits, introduce new subscription tiers, discontinue specific plans, or restrict abusive or excessive usage.

4. Important Safety Disclaimer

SafeCircle Shield is a safety assistance tool and not a law enforcement service, cybersecurity guarantee, financial institution, or legal advisor.

The Service:

Does not guarantee prevention of fraud
Does not guarantee complete scam detection
Does not guarantee financial recovery
Does not replace professional legal, cybersecurity, or financial advice
Should not be relied upon as the sole basis for financial or security decisions

Users remain responsible for verifying suspicious requests, protecting personal information, confirming payment instructions, exercising reasonable caution online, and reporting crimes to proper authorities where necessary.

You should always independently verify financial transactions, cryptocurrency transfers, urgent payment requests, account recovery requests, identity claims, and investment opportunities.

5. User Responsibilities

When using SafeCircle Shield, you agree that you will not:

Use the Service for illegal purposes
Upload unlawful or malicious content
Attempt to reverse engineer the platform
Interfere with platform security
Abuse APIs or automated systems
Attempt unauthorized access
Upload malware or harmful files
Scrape or copy platform data
Impersonate another person
Misuse the Service to target or harass others

You are responsible for maintaining account security, password confidentiality, device security, and accurate account information. You are responsible for all activities that occur under your account.

6. Transparency About Data Collection & Usage

We believe users deserve clear and transparent explanations about how their information is handled. SafeCircle Shield only requests data that is reasonably necessary to provide safety, scam detection, fraud analysis, account functionality, support services, and platform security.

7. Information We May Collect

Depending on how you use the Service, we may collect:

A. Account Information

May include: name, email address, phone number, account preferences, subscription status, authentication information

Purpose:

Account creation, authentication, fraud prevention, customer support, account recovery, subscription management

B. Scam Analysis Content

May include: suspicious text messages, emails, screenshots, links/URLs, images, payment requests, scam-related communications

Purpose:

Scam analysis, phishing detection, fraud pattern identification, AI-assisted risk analysis, improving detection accuracy, identifying emerging scam trends

Important: Users should avoid uploading highly sensitive personal information unless necessary. For your safety, we recommend removing or masking banking passwords, full card numbers, government IDs, social insurance numbers, account PINs, seed phrases, or crypto wallet recovery phrases.

C. Device & Technical Information

May include: device type, operating system, app version, IP address, browser type, crash reports, performance metrics, security event logs

Purpose:

Security monitoring, fraud prevention, abuse detection, troubleshooting, performance optimization, compatibility support

D. Usage Information

May include: feature usage activity, scan counts, interaction patterns, navigation events, session timestamps

Purpose:

Improving usability, improving scam detection, preventing abuse, system analytics, product improvement

8. How We Use User Data

We use collected information to: provide scam detection services, analyze suspicious communications, improve detection accuracy, monitor platform abuse, detect malicious activity, secure user accounts, improve application performance, provide customer support, manage subscriptions, comply with legal obligations, and investigate suspicious platform activity.

We do not sell personal user data to third-party advertisers.

9. AI & Automated Analysis Transparency

SafeCircle Shield may use AI-assisted systems and automated analysis technologies to evaluate suspicious communications.

These systems may identify scam indicators, classify suspicious patterns, evaluate phishing risk, analyze message structures, detect impersonation attempts, and identify social engineering behaviors.

Note: Automated analysis may occasionally produce false positives, false negatives, or misclassify legitimate content. Users should not rely solely on automated results when making important decisions.

10. Data Security & Protection

We implement reasonable administrative, technical, and organizational safeguards designed to protect user information.

Security protections may include: encryption in transit, secure authentication systems, rate limiting, access controls, monitoring and alerting, audit logging, infrastructure security controls, secure cloud storage, vulnerability scanning, and abuse prevention systems.

However, no system can guarantee absolute security.

11. Data Retention

We retain information only for as long as reasonably necessary to: provide the Service, comply with legal obligations, resolve disputes, improve fraud detection, maintain security records, and enforce platform policies. We may delete or anonymize data when it is no longer required.

12. User Privacy & Consent

By using SafeCircle Shield, you acknowledge that:

You voluntarily submit content for analysis
You understand AI-assisted analysis may be used
You consent to the processing of submitted information for scam detection purposes
You understand no detection system is perfect

Where legally required, we will seek additional consent before collecting or processing certain categories of information.

13. Third-Party Services

SafeCircle Shield may rely on third-party infrastructure providers and services, including cloud hosting providers, payment processors, analytics providers, authentication providers, email delivery providers, AI processing providers, and monitoring providers. These providers may process limited data necessary to support platform functionality.

We are not responsible for outages, failures, or issues caused by third-party providers.

14. Payment Processing

Payments and subscriptions may be processed through Apple App Store, Google Play, approved payment processors, or secure billing providers. We do not store full payment card details directly on our systems unless explicitly stated. Subscription billing terms, renewals, cancellations, and refunds may be governed by the applicable payment platform.

15. Intellectual Property

All platform content, branding, software, technology, designs, trademarks, and intellectual property associated with SafeCircle Shield remain the property of SafeCircle Shield or its licensors. You may not copy, modify, distribute, reverse engineer, resell, or exploit any part of the Service without written permission.

16. Service Availability

We do not guarantee uninterrupted availability of the Service. The platform may experience maintenance interruptions, outages, security incidents, third-party failures, network disruptions, or feature changes. We reserve the right to suspend accounts, restrict features, modify services, discontinue functionality, or remove abusive users where necessary to maintain platform integrity and security.

17. Limitation of Liability

To the maximum extent permitted by law, SafeCircle Shield and its operators shall not be liable for indirect damages, financial losses, fraud losses, missed scam detections, inaccurate analysis, service interruptions, data loss, business interruption, emotional distress, or third-party actions. Your use of the Service is at your own risk.

18. Indemnification

You agree to indemnify and hold harmless SafeCircle Shield, its affiliates, officers, operators, employees, and partners from claims arising from misuse of the Service, violation of these Terms, unlawful activity, uploaded content, or unauthorized account use.

19. Termination

We may suspend or terminate access to the Service where Terms are violated, abuse is detected, fraud is suspected, security risks are identified, or legal obligations require action. Users may stop using the Service at any time.

20. Changes To These Terms

We may update these Terms periodically. Updated versions may be posted on our website, mobile application, or via user notifications. Continued use of the Service after updates constitutes acceptance of revised Terms.

21. Governing Law

These Terms shall be governed by and interpreted under the laws applicable in the Province of Saskatchewan, Canada, unless otherwise required by applicable law.

22. Contact Information

SafeCircle Shield

For support, questions, or legal inquiries:

info@safecircle.ca

https://www.safecircle.ca

23. Final Transparency Statement

SafeCircle Shield was created to help people better recognize scams, fraud attempts, phishing attacks, and suspicious communications in an increasingly complex digital world.

We believe users deserve:

Transparency
Privacy respect
Security protections
Honest communication
Clear explanations about data usage

We are committed to improving the platform responsibly while protecting user trust and safety.